FAQs

**1. Do you offer Cash on Delivery (COD)?**  
Yes, we offer COD all over Pakistan.

**2. How many days does delivery take?**  
Our standard delivery time is 3 to 7 working days, depending on your location.

**3. Can I exchange or return a product?**  
Yes, we offer exchanges in case of damaged or wrong items. Please check our Exchange & Return policy for full details.

**4. How do I place an order?**  
You can place your order directly on our website. Add your favorite item to the cart, proceed to checkout, and enter your shipping details.

**5. Is your jewelry gold-plated?**  
Yes, all our bridal and party wear jewelry sets are premium gold-plated and handmade.

**6. How can I contact your team?**  
You can reach us through WhatsApp: +92 323 3008100 or email us at gnovashop.com@gmail.com

**7. Do you offer international delivery?**  
Currently, we only deliver within Pakistan.